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FAQ
Find answers to common questions about purchasing, shipping, and quality assurance
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Purchase Process
What is a notifying party?
What is the consignee?
Why is it necessary to provide the recipient's full name and address?
How to pay?
Which currencies do we accept?
What is the payment deadline?
Can I pay in installments?
What is a telegraphic transfer copy? Where can it be obtained?
How long will it take for my bank wire transfer to be credited to your bank account?
Will you still reserve this product for me after 48 hours?
What happens if I cannot make the payment before the deadline?
How do I start buying a vehicle from UP AUTO?
How to choose the right car transport company?
What matters need to be paid attention to during the car buying process?
How can I ensure my car is safe while driving?
How do you ensure the quality of your vehicles?
Can you provide a third-party inspection report?
How is the quality of a used car guaranteed?
What information is needed to book a transport ship for my vehicle?
How long does it take for the ship to reach my port?
Can I track ships?
